dp999 Terms and Conditions
Please read all terms and conditions carefully before using this platform. By registering with dp999, you are considered to have accepted these terms.
Welcome to dp999 — a trusted online betting and casino platform for Bangladesh. These terms and conditions ("Terms") apply to all users of the dp999 platform and its services, games, promotions, and features. By creating an account on this platform, logging in, or using any game or service, you are fully agreeing to these Terms.
dp999 reserves the right to modify these Terms at any time. If you continue using the platform after any changes, you will be considered to have accepted the updated Terms. We therefore recommend visiting this page regularly.
Table of Contents
- 1. Eligibility and Age Requirement
- 2. Account Registration
- 3. Deposits and Withdrawals
- 4. Bonuses and Promotions
- 5. Betting Rules
- 6. Prohibited Activities
- 7. Account Suspension and Closure
- 8. Responsible Gaming
- 9. Privacy and Data Protection
- 10. Limitation of Liability
- 11. Intellectual Property
- 12. Contact and Support
Eligibility and Age Requirement
Eligibility to Use
To use the dp999 platform, you must meet the following requirements:
- You must be at least 21 years of age. dp999 strictly prohibits registration and use by anyone under 21.
- You must operate the account in your own name and on your own behalf; betting on behalf of a third party is prohibited.
- Participation in online gaming and betting activities must be legally permitted from your location.
- All information you provide must be truthful, accurate, and complete.
- You have never been previously banned from dp999 and none of your existing accounts have been suspended.
If it is found that a user has bypassed the age requirement by providing false information, their account will be immediately closed and all deposited funds may be forfeited.
Account Registration
Registration Process
Each user may open only one account. Registering multiple accounts by the same person is strictly prohibited. At the time of registration, you must provide the following information:
- Correct full name
- Valid mobile number
- Correct email address
- Date of birth (for age verification)
Identity Verification (KYC)
dp999 reserves the right to conduct identity verification at any time. You may be asked to submit a copy of your national ID card, passport, or driving licence if required. Withdrawals may be delayed until verification is complete.
Do not share your password with anyone to keep your account secure. The user is solely responsible for any unauthorised use of their account.
Deposits and Withdrawals
Payment Policy
The following rules apply to deposits and withdrawals on dp999:
- Minimum Deposit: The minimum deposit amount across all payment methods is ৳100.
- Minimum Withdrawal: The minimum withdrawal amount is ৳800.
- Withdrawal Time: Withdrawals are generally processed within 15 minutes to a maximum of 2 hours.
- Accepted Payment Methods: bKash, Nagad, Rocket, and bank transfer.
- It is recommended to use the same payment method for both deposits and withdrawals.
- Deposits or withdrawals using a third-party account are strictly prohibited.
- dp999 reserves the right to review any transaction in order to comply with anti-money laundering regulations.
In some cases, withdrawal processing may be temporarily delayed due to additional verification. In such situations, please contact our 24/7 support team via live chat.
Bonuses and Promotions
Bonus Terms
dp999 offers various bonuses and promotions. The following terms apply to claiming and using these bonuses:
- Welcome Bonus: A bonus of up to 150% on the first deposit is available, with a maximum of ৳20,000. The wagering requirement for this bonus is 15x.
- Each bonus offer may have its own wagering requirements and validity period.
- Bonus funds cannot be withdrawn directly; they become withdrawable only after the specified wagering conditions are met.
- If the same person or household opens multiple accounts to claim bonuses, it will be considered bonus abuse and all bonuses will be cancelled.
- dp999 reserves the right to modify, suspend, or cancel any bonus offer.
- Any strategic betting intended to reduce the account balance to zero using bonus funds is strictly prohibited.
Betting Rules
General Betting Rules
- Once confirmed, a bet cannot be changed or cancelled.
- If a bet reaches an undetermined outcome due to a technical error, dp999 reserves the right to void that bet and refund the original amount.
- If evidence of match-fixing is found in an event or game result, the related bet will be voided.
- If incorrect odds are displayed on a bet, dp999 may recalculate it at the correct odds.
Cricket and Sports Betting
- Betting is available on BPL, IPL, T20 World Cup, and international cricket tournaments.
- Any dispute related to live betting will be considered final by dp999's decision.
- If a match ends or is abandoned before completing the scheduled overs, dp999 will determine the bet outcome according to the applicable rules.
- Betting based on insider information is strictly prohibited.
Prohibited Activities
Strictly Prohibited Actions
The following activities are strictly prohibited on the dp999 platform and may result in account closure and forfeiture of deposited funds:
- Registering and operating multiple accounts
- Bonus abuse or bonus hunting
- Money laundering or use of illegally obtained funds
- Attempting to hack or manipulate the platform's systems
- Use of automated software or bots
- Unauthorised access to another user's account
- Betting using insider information
- Fraudulent conduct towards platform staff
- Operating an account under a false identity
- Misuse of third-party payment methods
If any prohibited activity is detected, dp999 reserves the right to take legal action and notify the relevant authorities.
Account Suspension and Closure
Closure by dp999
dp999 may temporarily suspend or permanently close any account in the following circumstances:
- In the event of a breach of these Terms
- In the event of providing false or incomplete information
- If evidence of fraudulent activity is found
- If the account remains inactive for an extended period
- Upon instruction from a regulatory or legal authority
Closure by the User
If you wish to voluntarily close your account, please contact our 24/7 live chat support team. At the time of the account closure request:
- Any withdrawable balance will be returned after all active bets are settled.
- Bonuses with unfulfilled wagering requirements will be cancelled.
- The option to re-register will remain available after account closure.
Responsible Gaming
Our Commitment
dp999 places responsible gaming as its highest priority. We believe gaming should be a form of entertainment, not addiction. This platform is for users aged 21 and above only.
- If you feel that gambling is negatively affecting your life, please seek help immediately.
- Upon your request, we can activate deposit limits, betting limits, or a self-exclusion feature on your account.
- It is the responsibility of every guardian to prevent minors from using this platform.
- For more information on responsible gaming, please visit our Responsible Gaming page.
If you need help, contact our 24/7 Bengali live chat support or reach us by email: [email protected]
Privacy and Data Protection
How Your Information Is Used
dp999 takes the protection of your personal information very seriously. We use SSL encryption and modern security technology. Your information may be used for the following purposes:
- To verify your account and confirm your identity
- To process transactions and prevent fraud
- To provide customer support
- To meet legal obligations
- To improve platform services
We never sell your personal information to third parties. Please read our Privacy Policy page to learn more.
Limitation of Liability
Limitation of Liability
dp999 is not responsible for the following:
- Any loss or missed bets caused by internet connection disruptions.
- Unauthorized access to an account due to the user's own negligence.
- Delays caused by third-party technical failures.
- Any events that occur outside the platform.
- Missed betting opportunities during unexpected technical errors or server downtime.
dp999 always strives to provide an uninterrupted and secure service. However, the service may occasionally be temporarily unavailable due to technical maintenance.
Intellectual Property & Reserved Rights
Intellectual Property Policy
All content on the dp999 platform — including logos, graphics, interface design, text content, software, and games — is protected under the intellectual property rights of dp999 or its licensors.
- Reproducing, distributing, or commercially using any content without dp999's written permission is prohibited.
- Game providers (Pragmatic Play, JILI, Spribe, PG Soft, etc.) hold their own intellectual property rights, and their terms apply to the use of their games.
- Using dp999's trademarks, brand name, or logo without permission will be considered intellectual property infringement.
Contact & Support
Contact Us
If you have any questions or complaints regarding these terms and conditions, please contact us:
- Live Chat: Support in Bengali is available 24/7.
- Email: [email protected]
We always strive to provide quick and effective solutions to your problems. Visit our FAQ page for more information.
dp999 is a safe and reliable platform. We ensure the protection of your information and transactions through fair play and SSL encryption technology.